Patient Testimonials

She always went above and beyond my expectations.

Natalie Montoya was awesome. She listened and very thoughtfully developed a plan that worked for me that was never painful. She always went above and beyond my expectations. She was kind and compassionate. My shoulder and hip healed quickly because of her great therapy!!

Clare Sommers

They are the best for PT!

After rotator cuff surgery, I went shopping for a physical therapy clinic to insure properly. I went to three clinic before I ended up at the Kaizen clinic where I met up with Natalie Moncayo PT DPT. After the first interview I had, I felt the trust I needed to put my recovery completely in her hands. Her sincere dedication was at the highest level of the industry. Constant communication with my surgeon with progress reports, left me 100% confident I chose the right clinic for my well being!

Paul Pipes

I now am using my shoulders in ways I had been unable to do.

My experience at Kaizen was transformative. For years I did not have full mobility of my shoulders due to injuries. Natalie worked with me steadily and gave me confidence that I could achieve better mobility. In working through the exercises she gave me to do and with her instructions during our appointments, I now am using my shoulders in ways I had been unable to do. She worked with me on my back problems which have been chronic.

We worked with exercises to address this and I have been able to use them when I have flare ups with pain. My experiences with Kaizen have been phenomenal and I highly recommend them.

Joyce Miceli

Marina went above and beyond in answering all my questions

Marina and the team at Kaizen are the best. They genuinely care and place an emphasis on self- improvement so that patients are empowered to heal and avoid future problems. Marina went above and beyond in answering all my questions, helping me understand the problem and the work we were doing to fix it. The whole experience was pleasant, as the front desk also had unrivaled customer service – always available on the phone and responsive to emails. Having little knowledge of insurance, I greatly appreciated that they took the time to help me understand my insurance plan and figure out the most affordable way to pay for treatment.

John Elliot

She is highly skilled and an excellent communicator

I worked with Marina Chen for a couple months to recover from a hip injury and have made great improvement. She is highly skilled and an excellent communicator, patiently helping correct form in exercises. An excellent listener too

Randal Cowart

I've never felt more confident entrusting my care to a PT.

Marina Chen & Kaizen Physical Therapy are the best of all possible PT worlds, which i know as I’ve tried many. Their approach to resolving pain & achieving long-term healing is attentive, subtle, responsive, & learned, drawing on detailed knowledge of anatomy, eclectic awareness of diverse treatment traditions, & emphasizing hands-on and at-home strengthening exercises. This combination evidences conscientious, effective physical therapy that prioritizes patient improvement over all else. I’ve never felt more confident entrusting my care to a PT. Not only that, but bonus!: the environment is warm & inviting, the staff helpful, courteous, friendly, fast, and thorough. A great practice, go to them if you are hurting.

Sayres Rudy

I've resolved 80-90% of my back soreness and hope to eliminate my problem completely.

Thanks to Marina, I was able to resolve my nagging back spasms due to the exercises and thorough evaluation she gave me. I stuck to the plan and made an earlier recovery than the estimated 6 week plan I was originally on. Following through with all the exercises was key! I’ve resolved 80-90% of my back soreness and hope to eliminate my problem completely. If not, I may opt for the IR laser treatment if I can’t resolve that last pesky 10-20%. Thanks again Marina!

Matt McGivern

After a few sessions with my PT, Marina, my right arm and shoulder felt better and has improved a lot.

This place is highly recommended. They treat you well. Very professional. After a few sessions with my PT, Marina, my right arm and shoulder felt better and has improved a lot. Thank you!

Vivian Patena

I felt like number of sessions and coaching were carefully targeted to improve my symptoms.

Physical therapist Marina Chen provided excellent services. She listened carefully and tailored the exercises to my symptoms. She was always courteous and professional. I felt like number of sessions and coaching were carefully targeted to improve my symptoms. The office staff were cheerful and efficient in scheduling appointments.

Bonnie Thie

Taught me exercises to help improve my overall back health and to keep it from acting up when gardening, carrying things, and even starting the lawn mower!

I had a troublesome back problem off and on for 4 years. Marina diagnosed my issue (muscle spasms), and over 3 months of PT she massaged the area with her magic fingertips and taught me exercises to help improve my overall back health and to keep it from acting up when gardening, carrying things, and even starting the lawn mower! Thanks Marina, thanks Kaizen!

OrientEspresso

Now I have been able to continue on my own with some new exercise habits at home. AND I NOTICE A DIFFERENCE.

Marina did an excellent job with helping my knee and all the muscular/neurological connections surrounding it. At the beginning of each session, she took time to listen and draw me out. She created a safe place to share openly and honestly. Her sessions had a lot of variety and creativity, like the obstacle course to test my balance. She provided good behind- the-scenes information to help me understand what was happening in my “knee area”. She stretched me beyond what I thought I could do. But her confidence in what she was doing made me feel secure. She also paced me well, giving me a chance to develop some patterns at home. Now I have been able to continue on my own with some new exercise habits at home. AND I NOTICE A DIFFERENCE. Thank you.

Mary Anne Murphy

By doing the simple exercises, the pain is lessened and the strength returning.

I came to Kaizen to try and relieve some shoulder pain, to avoid having surgery. Barry explained the muscle structure and how the exercises were meant to strengthen to overall joint. This had helped tremendously. By doing the simple exercises, the pain is lessened and the strength returning. Thank you.

Marshall Carter

Since then I have learned how to improve my back.

I was afraid I was going to need knee surgery. The helpful little video about knees came into my email. and I discovered some really helpful information. Made an appoint with Barry and was amazed to find that the knees were made better by stretching the muscles in the back of the thigh! Who knew! Since then I have learned how to improve my back as well! Much appreciated!

Ruth McRee Schultz

Very happy with creating my plan with Barry.

I was able to have 2 appointments before I got a call back from UW to schedule my first appointment with them. Very happy with creating my plan with Barry.

Daniel Schneider

Learned so much about my body and it's capabilities, can't thank Barry enough!

Barry was amazing! Learned so much about my body and it’s capabilities, can’t thank Barry enough!

Matty Dunham

He also went beyond the targeted area to incorporate lifelong skills related to balance, strength and posture.

Kaizen PT did an excellent job with my care. I worked with Barry who has a limitless knowledge of how the entire body works together. His assessment and treatments were very effective for my hip issue. He also went beyond the targeted area to incorporate lifelong skills related to balance, strength and posture. The office staff did a great job of scheduling and communicating with me. I would highly recommend Kaizen PT to all of my friends and family.

Nancy McManamin

So professional, competent and carrying. I give them hi marks and my future business as well!

I have seen Kaizen for hip and lower back problems. Lately, a “popping” jaw. In all cases, Colin has really come through. So professional, competent and carrying. I give them hi marks and my future business as well!

Charles Findley

I ABSOLUTELY RECOMMEND the Kaizen team to anyone who needs PT work.

Colin, and the rest of the team at Kaizen Physical Therapy are the ultimate professionals. I first visited Kaizen in January 2021 (and have been going as needed since that time) because of significant back problems. Kaizen not only worked with my schedule to ensure that I could regularly attend PT, but also went above and beyond to help heal and strengthen my back so that I could get back to activities that I enjoy. As back flare ups happen, Kaizen is always willing and able to promptly get me in to help manage the pain before it becomes a major issue. I ABSOLUTELY RECOMMEND the Kaizen team to anyone who needs PT work. They are amazing!

Drew Pearsall

We can't say enough about the care we have received, and we highly recommend Kaizen.

My husband and I have been a patients at Kaizen Physical Therapy several times over the past few years, including currently, primarily for care after hip and knee surgeries. We have been under the care of Colin Sisco and Marina Chen, both of whom we highly recommend. The environment at Kaizen PT is very relaxed and pleasant, and all of the staff, from the front desk and PT assistants to the PT professionals, are courteous, professional and caring. We can’t say enough about the care we have received, and we highly recommend Kaizen.

Georgette Essad

Colin's approach, emphasizing the importance of skeletal alignment, helped make the exercises more effective.

I was impressed with the care taken to precisely diagnose & treat my long-standing low back pain. Colin’s approach, emphasizing the importance of skeletal alignment, helped make the exercises more effective. I’ve been able to keep the pain in check and have increased my flexibility and mobility.

Beverly Osband

He is incredibly thoughtful as a business owner, so I know his staff has been carefully selected to uphold a high standard of care.

I have worked in physical therapy clinics, seen a lot of PTs and Kaizen is my favorite place to go! I was initially seeing Colin for TMD, which he did help alleviate, but he also unexpectedly helped with an ongoing issue I was having with pelvic instability. I regret not going to him sooner, especially after seeing a multitude of providers that were misdiagnosing me and unnecessarily prolonging an injury that Colin was able to address immediately.

Although I have only had the pleasure of working with Colin, I’d be confident seeing any other provider in his office. He is incredibly thoughtful as a business owner, so I know his staff has been carefully selected to uphold a high standard of care. A lot of PT offices make you feel like you’re placed on a factory belt and you end up not feeling seen or heard as an individual. Colin and his staff have always made me feel like I am welcomed and treated like my questions and concerns really matter to them.

Fun fact: I recently saw Colin for some pregnancy-related pelvic issues and after implementing his home exercise program, I was able to compete in a pickleball tournament at 8 months pregnant. I even won a silver medal! Kaizen is the best. Just book an appointment with them :).

Stephanie Keegan

Kaizen is run by physicians and caregivers, with the emphasis on care.

Spoiler alert! This is going to be pretty much a rave.
I had the great fortune of getting the name of Dr. Colin Sisco from the office of Dr. Alexis Falicov, an excellent spine surgeon in Seattle.

Dr. Sisco has now worked on a number of problems that I’ve had over the last several years. His skill and broad knowledge have helped me overcome pain and restore mobility. I have suffered from both Cervical and Lumbar spine issues, mostly dealing with compression of my spine as I’ve gotten older.

In each instance Dr. Sisco has had good answers. In fact, I was very pleased to find that he had one of the few traction machines in Seattle, still useful in decompressing my spine. Not that he favors medieval devices in his practice, but he has consistently had appropriate and effective methods for treating me.

Currently he is using Deep Tissue Laser Therapy, a new form of treatment that shows great promise in treating nerve-related issues as well as physical injuries. It has been shown to reduce swelling in inflamed tissue and has the benefit of stimulating the growth of ATP molecules which provide energy to fuel all cellular processes. Okay, I copied that.

But the point is that this new technology has helped me by reducing pain and improving the overall health of my joints and muscles.

Another measure for me of a medical practice is how I feel while I’m there. Here again I think they excel. The staff is just great. I am always dealt with in a friendly and efficient way. The place is spotlessly clean, the exercise machines are kept in good condition, and even though there are several staff members helping clients through routines in the central exercise area, there is a collegial sense of order. Nothing feels rushed or crowded.

One last thing: During the time I’ve been a patient there it seems to me there has been very little turnover. It’s a cohesive group and they seem to enjoy their work. That says a lot about how well it’s run.

If you are looking for a place to get this kind of care, I would recommend that you consider Kaizen Physical Therapy, Dr Sisco and the other practitioners in the office. At a time when medical practices seem to be run by accountants charged with reducing costs, my sense is that Kaizen is run by physicians and caregivers, with the emphasis on care.

Michael Crystal

Working with Colin was such a positive experience that I followed him when he opened Kaizen.

I first met Colin Sisco when I began physical therapy following a knee replacement 11 years ago. Working with Colin was such a positive experience that I followed him when he opened Kaizen. More recently, I worked with Daniel Yang at Kaizen on a hip issue and again, it was a positive and pleasant experience…of course you have to work on the exercises to make it worthwhile. In any event, given my PT experiences over the years, I cannot say enough good things about Kaizen and highly recommend them.

Dana Yaffee

My stamina has improved greatly!

Kaizen really helped me to improve my ability to get around the area, and my stamina has improved greatly!

Rosemary L.

Thank you for showing me the way to continuous improvement.

The renown 13th-century Sufi mystic poet, Jalal ad-Din Rumi once wrote:

“These pains you feel are messengers. Listen to them.” I am extremely grateful that I listened to my pain and that it lead me quite serendipitously to the office of  Kaizen Physical Therapy.

It was in the moment of my most excruciating pain that I saw an online ad from Kaizen offering a free workshop on lower back pain. Before even completing the registration form, I received a call from Colin and thus began my healing journey “back to normal”.

During my initial conversation with Colin, I was invited to a free screening, which I attended the very next day. There, I was greeted by a welcoming and professional staff that immediately put me at ease, despite the intensity of physical discomfort I felt due to the lower back pain I had been experiencing for the past four days.

In my initial screening, I was introduced to Barry, one of several competent and gifted physical therapists on staff. Barry said something to me during the consultation that was to have a profound impact on my body and healing process. Up to that point, in the four days leading up to my first visit to Kaizen, my body was in a constant “fight or flight” mode. What he said to me was “the pain will go away.” Those words were like a magic elixir that had the immediate effect of penetrating into my muscles with the silent message: “it is okay to relax now.”

In three appointments of physical therapy with Barry, my pain level went from level 10 to 0. In my sessions, I was given specific exercises, tailored to my own body’s needs, that have helped my body heal and rejoice in the attention I now give it with the twice-daily series of stretches that Barry introduced to me. These exercises have now become a part of my daily routine.

So, in listening to my pain, as Rumi suggests, I was lead to Kaizen Physical Therapy, and lead to a deeper awareness of my own body.

To the staff of Kaizen, thank you for showing me the way to, as you say, “continuous improvement”. Although my time with you was temporary, the practical information, knowledge, and healing I received in my few visits will last a lifetime.

Phillip P.

Compassionate, professional physical therapy.

Compassionate, professional physical therapy.

Sheryl S.

Fantastic PT.

Very happy with how Gary Hansen has helped me progress. Fantastic PT. All other staff have been super nice and helpful. Online exercise info is really helpful too.

Mark

A very good coach.

Did a good job of analyzing me needs and giving me the outline for strengthening prior to hip surgery. Also, listened to my pain situation and advised me how to do workouts with minimal pain and maximum exercises. A very good coach.

Gary

Friendly and knowledgeable

Friendly and knowledgeable

Thomas

Daniel did an excellent job of helping me recover from a back injury

Daniel did an excellent job of helping me recover from a back injury and become functional and strong

Carol B.

He always went above and beyond expectations.

Dan was awesome. He listened and very thoughtfully developed a plan that worked for me. He always went above and beyond expectations. I am doing well because of him. Thank you.

Clare S.

My physical therapist has been patient and has excellent advice.

I am impressed with the kindness, empathy and courtesy of the staff. The reminders are helpful and the manager is very efficient and friendly. My physical therapist has been patient and has excellent advice for my problems.

Gigli

They are caring and seek solutions.

I’ve always gotten tip top care when I have needed PT and gone to Kaizen (formerly Coppersmith). They really understand what they do and they are caring and seek solutions that work for whatever concerns I bring.

Bgobrien

I appreciate all they have done

Extremely professional caring and personable in the patient support and services. I strongly recommend and support Kaizen and appreciate all they have done

Donald

Highly skilled, experienced, and creative staff.

Post-surgical recovery from a femoral neck fracture and pre-surgical shoulder restoration from neck disk deficits. The assessments and treatments have been conducted by highly skilled, experienced, and creative staff, and recommendations for ongoing routines have been reasoned and effective.

John H.

Colin was great working with our daughter’s ankle injury from soccer

Colin was great working with our 11 year old daughter’s ankle injury from soccer. He clearly explained why her injury occurred and how to prevent it in the future given all the sports she plays.

Juliana S.

Thoughtful, personal care that pushes just enough and not too much.

Thoughtful, personal care that pushes just enough and not too much.

Aspen S.

Marina ChenA Supportive Team, Meaningful Impact, and a Workplace That Feels Like Home

Working at Kaizen Physical Therapy for the past three years has been an incredibly rewarding experience. From day one, I’ve been embraced by a positive and collaborative work culture that encourages both professional growth and personal well-being. The team here is incredibly supportive, always willing to lend a hand and share their expertise, which makes coming to work every day both inspiring and motivating. The clinic fosters an environment where we are empowered to provide the best care possible while continuously learning and developing new skills. It truly feels like a family, and that sense of community is what makes Kaizen so special.

One of the most fulfilling aspects of my role is working with such a diverse and rewarding patient population. It’s incredibly gratifying to help individuals recover and regain their mobility, whether they’re recovering from an injury or managing a chronic condition. Every patient brings a unique story, and the opportunity to make a positive impact on their lives is one of the most rewarding parts of being a physical therapist here. The combination of an amazing work culture, supportive colleagues, and the ability to help people achieve their health goals is why I’m proud to be a part of the Kaizen team.

Marina Chen